How to add a new user?

In order to access this feature, you need to be a user with 'administrator' role.

Step 1.

Access the 'Admin' console through the 'App' switcher on the menu panel on the left 

Step 2: 

Select the 'Users' tab on the menu

Step 3: 

Click on the '+ Users' button on the top right corner to access the new user setup form. 

Step 4:

Fill in the required details. 

• Name & Cell phone number fields are mandatory
• Email ID is an optional field but would be needed to avail of email-related features. 
• You can choose one of three roles for the user from the drop-down - Administrator, Standard, and Technician. The default value would be the Administrator role. 

The standard role allows a user to access non-administrative features on the web application, while the Technician role allows a user to access installation-related features on the mobile application. The Administrator role allows a user to access all features and functionalities on the web application. 

Step 5:

Clicking on the 'Save Changes' button on the top right, saves the details, and creates the user. 

The newly added user will receive an SMS and a welcome email (if email ID was provided) with instructions on accessing the web application.